We don’t require visitors to register or provide information to us in order to view our web site. However, like most companies, we use "cookie" technology on our web site. When the customer logs in, "the cookie" tells us whether the customer has visited us before or is a new visitor. The purpose of using cookie technology is to allow us to provide you with more personal and friendly service . The cookie doesn’t track any personal information about the customer and it doesn’t extract any information from the customer’s computer.

The only time we collect information about the customer is when the customer shops online with us. The information collected by us is: name, address, phone number, email address, billing information including credit card numbers and expire dates. The e-mail address of customers is only used for confirming and tracking the order. We may also contact you via email sometime to keep you up-to-date on the latest de Spa Chocolatier news. If you prefer not to receive such promotion e-mail, just e-mails us back to let us know.

We respect your privacy and we don’t share any information from our customers with anyone outside of de Spa Chocolatier.

Please feel free to contact us at enquiries@despa.co.nz, should you have any queries about this issue